FAQs

Placing an order:

You can order quickly and easily through mishisa.com.np. To add items to your Shopping Basket, select the desired colour and simply click on “Add to Cart” for the item you wish to buy. To remove an item, go to your Shopping Basket and click on the X to remove an item. To change the quantity of items, go to your Shopping Basket and change the number in the box under the “Qty” column.

Account Information:

If you have forgotten your password, please click on “Forgot Your Password?” below Sign In. You will be asked for your login email address to retrieve your password Your hint will be emailed to you . If you still do not remember your password, you can email us at info@mishisa.com.np to reset your password.

Orders once delivered, you have 7 days time to request for return. The product shouldn’t be used or damaged.

Yes, you can exchange in the shop.

Brands:

  1. Make-up studio
  2. Brillare
  3. Daily life Forever 52
  4. BPerfect Cosmetics
  5. Sesderma
 

Locations:

Mercantile Plaza, 4th floor, Durbarmarg, Kathmandu, Nepal

Delivery:

Mishisa will make sure your order is sent to the specified address as soon as possible.

Yes, we do in Kathmandu and Lalitpur and Bhaktapur area. We also do courier all over Nepal

Yes, this is possible, you can do this during the order process in checkout.

1. Inside Ring Road, Kathmandu Valley: Rs. 60 Per Kg.

2. Outside Ring Road, Kathmandu Valley: Rs. 80 Per Kg.

3. Outside Kathmandu Valley: Rs. 120 Per Kg.

Payment

  • Cash on Delivery.
  • Fonepay Payment (Online Mobile Banking)

In most cases we ship your product within 24 hours of receiving a payment.

Delivery time depends on your location.It usually takes from 2- 4 days.

Please call us  for  approximate  delivery time.

Returns:

Yes, you can exchange the products at the store, if it has not been damaged or ruined. It will be under the sole discretion of the Store Manager.

Products can be returned and exchanged if purchased online within the 7 days of delivery of the products. The products are not supposed to be damaged or ruined in any way. It will be under the sole discretion of the Store Manager.

Terms and Conditions:

See Terms & Conditions for more information.

We are open Sunday through Friday 11 AM to 7 PM.

1st Floor, Merchantile Plaza, Durbarmarg, Kathmandu, Nepal

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